Miss Mary’s Mix Return Policy
The following Return Policy/ Refund Policy applies to customers who have purchased product on MissMarysMix.com, in-store at a retail partner location, or via third party ecommerce site.
Unhappy with your order?
If you have a question or problem with your order or if the product received was defective or damaged please contact us at firstname.lastname@example.org as soon as possible. We’ll do everything we can to make it right so you can #shakepouradore.
Package Return Policy
Miss Mary’s Mix handles consumer returns on a case by case basis due to the cost and complexity of shipping liquids. We only offer this remedy on purchases made from MissMarysMix.com. To start a return, please contact us to request your return and for further instructions.
In-Store purchases will be subject to the individual retailer’s policy. Amazon or Instacart purchases will, likewise, be subject to the respective return policies of each company.
Purchase Refund Policy
We provide detailed product information on each product page so that every consumer can educate themselves on each ingredient and consider their taste preference before making a purchase. Refunds are only issued upon return of the original order to our warehouse upon inspection. Refunds will not be issued on opened product. You'll also need to include your receipt or proof of purchase through MissMarysMix.com. To start a return, please contact us to request your return and for further instructions.
Please request your refunds for defective or damaged products in writing within 7 days of purchase. We will only replace product(s) once per customer. We may require proof of damage and/or notification to the shipping company.
At this time, Miss Mary’s Mix does not offer price adjustments directly to consumers.